Virtual Office F.A.Q.
Q. Can I receive incoming mail in my company’s name, even if I am not in the United States?
A. Yes, at our virtual offices you can receive mail for your company, in your company name, from anywhere in the world.
Q. How do I cancel my virtual office service?
A. Simply stop paying the monthly fee and your virtual office will be terminated. Or, go the Client area on the website and cancel future service.
Q. Do I need to fill out or sign up or register any Documentation and Forms ?
A. Yes, to activate your virtual office, just fill out the online registration Form on the web-site, indicate that you agree with our Terms of Service, and you can being using our Virtual Office services.
Q. Do you require a notarized Form 1583 for virtual office sign-up?
A. No, it’s not necessary.
Q. I am looking for an office setting to film some instructional videos for e-learning. I will probably will need to work a few hours at a time, during the week. Are your virtual offices available at various times?
A. Yes, you can sign up for an actual office any time, and can also use our fully equipped offices, internet, videoconferencing equipment, phone, SIP devices and professional staff to assist you.
Q. What are your rates for opening mail etc. to scan and email it to us, and the rates for actually forwarding it to the UK?
A. Rates vary depending upon the service, and what, how and where are we forwarding. The fixed charge for forwarding mail each month is $15 per month for small pieces of mail, up to 10 pages, including scanning and for forwarding it to you by email. The fee for forwarding large, bulky mail or large boxes is $50 per month. Postage is an additional charge.
Q. I’m looking for a solution for my business. At the beginning of this month I want to try to expand my business, especially for USA and surrounding areas. Therefore, I need a service that can handle a few letters or parcels and then send it to my head office. I have read your website and am interested to register at your office. Please give me more details of your service and the requirements.
A. Yes, our virtual office service will help you create and maintain a professional branch office address in the United States. Your virtual office can represent your business in the area, and help you expand your business. Simply, register using our web site choose Business Address package and choose your desired method for forwarding your mail.
Q. Does your building offer a receiving for boxes. I require a facility that accepts UPS or freight deliveries up to e.g. a pallet of equipment. Your office would notify me & I will arrange for pickup & removal of the contents within 1-2 days of shipping arrival
A. Our office can receive boxes, but not heavy equipment or extremely heavy freight deliveries.
Q. What mail services do you provide, and what method of payment do you accept?
A. We can receive and handle your mail, letters, parcels, or packages and forward to you for a minimum cost of $25. We accept payment via credit cards, PayPal, Moneybookers.
Q. What size is your meeting space — how many people will it comfortably hold?
A. We have small meeting rooms to organize meeting with as many as 20 people, and smaller conference rooms that will contain seating for as few as 3 to 4 people. Our conference rooms are fully equipped, with flat screen monitors, tables, chairs, wi-fi, phones, video conference faxes and scanners.
Q. How many hours of conference room or office use per month does my virtual office some with?
A. Office Space and Business Pro packages include 16 hours of conference and meeting rooms each month. Additional hours can be paid for as needed for $30 per hour.